Report a lost Emirates ID Step By Step

If your Emirates ID has been damaged, misplaced, or you believe it has been stolen, you should contact ICA immediately to request a replacement.




If your Emirates ID card is lost, stolen, or damaged, you should request that your UAE ID card be replaced by the Federal Authority for Citizenship and Identity (ICA) as soon as possible. The steps taken to change the identity of the UAE are

Report a lost Emirates ID Step By Step

Report a lost Emirates ID Step By Step

On the off chance that you have lost your Emirates ID card, or think it has been stolen, or it has been damaged, you should before long demand a replacement of Emirates ID card from the Federal Authority for Citizenship and Identity (ICA). Here are the means to get an Emirates ID card supplanted




Report the incident

Approach the closest ICA Customer Happiness Center and report the incident so the stolen or lost card will be deactivated right away. Ask ICA for ID number affirmation or a duplicate of the lost ID, in the event that you don’t have one. If there should be an occurrence of damaged cards, carry the old card with you. When announcing the incident, make sure to bring along your identification papers to demonstrate your identity.

  • UAE nationals should get a unique valid visa and a family book.
  • GCC nationals should provide an archive demonstrating their residency in the UAE.
  • Ostracize residents should carry their unique visa stepped with a valid residency license.

In the event that the lost ID has a place with a kid under 15, the parent should provide a unique birth testament of the youngster alongside his shaded identification photograph against a white foundation.

Apply for ID card replacement

In the wake of revealing the incident, fill in an application structure at any of ICA’s Customer Happiness Centers or fill it through the eForm on the ICA site or the ICA UAE application accessible on iTunes and Google Play and solicitation replacement of ID card.




Pay the fees

Candidate should pay AED 300 for replacement of a lost or damaged ID, notwithstanding application charges of AED 70 in the event of applying through composing communities, or AED 40 if there should arise an occurrence of applying through the eForm on the ICA site. These charges apply to all UAE nationals, GCC nationals, and exile residents. You might get an express ID replacement administration at ICA fundamental’s Customer Happiness Center against AED 150 extra.

Get a new ID card

You will get an instant message from ICA about the situation with the submitted application and the normal conveyance date. The ID card will be given within 48 hours from the hour of presenting the replacement application. The individuals who applied for the expedited administration will get the ID card within 24 hours from the time they present the replacement application.




Once your ID is ready, you will receive an SMS from ICA. Changes are usually released within 24 hours. Contact Emirates Post to get the card subsequent to getting a message from ICA on the accessibility of the card. For more data or help on assistance, contact ICA Call Center on 6005 30003.

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